CASE OF BĂRBULESCU v. ROMANIA

Application no. 61496/08 · Delivered 2017-09-05 · ECLI:CE:ECHR:2017:0905JUD006149608 · Languages: EN · EN · FR · IT · PL

Application no.
61496/08
Delivered
2017-09-05
Respondent State
ROU
Conclusion
Violation of Article 8 - Right to respect for private and family life (Article 8-1 - Respect for correspondence;Respect for private life);Pecuniary damage - claim dismissed (Article 41 - Pecuniary damage;Just satisfaction);Non-pecuniary damage - finding of violation sufficient (Article 41 - Non-pecuniary damage;Just satisfaction)
Convention articles
8, 8-1, 41
Importance
Key case
Original
HUDOC ↗
PresidentGuido RaimondiJudgeAngelika NußbergerJudgeMirjana Lazarova TrajkovskaJudgeLedi BiankuJudgeIşıl KarakaşJudgeNebojša VučinićJudgeAndré PotockiJudgePaul LemmensJudgeDmitry DedovJudgeJon Fridrik KjølbroJudgeMārtiņš MitsJudgeArmen HarutyunyanJudgeStéphanie Mourou-VikströmJudgeGeorges RavaraniJudgeMarko BošnjakJudgeTim EickeJudgeSøren PrebensenJudgeDeputy Grand Chamber RegistrarAd hoc judgeLuis López Guerra
Summary
Preparing…

GRAND CHAMBER

CASE OF BĂRBULESCU v. ROMANIA

(Application no. 61496/08)

JUDGMENT

STRASBOURG

5 September 2017

This judgment is final but it may be subject to editorial revision.

In the case of Bărbulescu v. Romania,

The European Court of Human Rights, sitting as a Grand Chamber composed of:

Guido Raimondi, President,

Angelika Nußberger,

Mirjana Lazarova Trajkovska, judges,

Luis López Guerra, ad hoc judge,

Ledi Bianku,

Işıl Karakaş,

Nebojša Vučinić,

André Potocki,

Paul Lemmens,

Dmitry Dedov,

Jon Fridrik Kjølbro,

Mārtiņš Mits,

Armen Harutyunyan,

Stéphanie Mourou-Vikström,

Georges Ravarani,

Marko Bošnjak,

Tim Eicke, judges,

and Søren Prebensen, Deputy Grand Chamber Registrar,

Having deliberated in private on 30 November 2016 and on 8 June 2017,

Delivers the following judgment, which was adopted on the last‑mentioned date:

PROCEDURE

There appeared before the Court:

(a) for the Government Ms C. Brumar, Agent,

Mr G.V. Gavrilă, member of the national legal service

seconded to the Department of the Government Agent, Counsel,

Ms L.A. Rusu, Minister Plenipotentiary, Permanent

Representation of Romania to the Council of Europe, Adviser;

(b) for the applicant Mr E. Domokos-Hâncu,

Mr O. Juverdeanu, Counsel.

The Court heard addresses by Mr Domokos-Hâncu, Mr Juverdeanu, Ms Brumar and Mr Gavrilă, and also their replies to questions from judges.

THE FACTS

I. THE CIRCUMSTANCES OF THE CASE

Article 50

“Any disturbance of order and discipline on company premises shall be strictly forbidden, in particular:

...

“1. ... Time spent in the company must be quality time for everyone! Come to work to deal with company and professional matters, and not your own personal problems! Don’t spend your time using the internet, the phone or the fax machine for matters unconnected to work or your duties. This is what [elementary education], common sense and the law dictate! The employer has a duty to supervise and monitor employees’ work and to take punitive measures against anyone at fault!

Your misconduct will be carefully monitored and punished!

“Please explain why you are using company resources (internet connection, Messenger) for personal purposes during working hours, as shown by the attached charts.”
“Please explain why the entire correspondence you exchanged between 5 to 12 July 2007 using the S. Bucharest [internet] site ID had a private purpose, as shown by the attached forty-five pages.”
“The procedure for conducting a disciplinary investigation is expressly regulated by the provisions of Article 267 of the Labour Code.

In the instant case it has been shown, through the written documents included in the file, that the employer conducted the disciplinary investigation in respect of the applicant by twice summoning him in writing to explain himself [and] specifying the subject, date, time and place of the interview, and that the applicant had the opportunity to submit arguments in his defence regarding his alleged acts, as is clear from the two explanatory notices included in the file (see copies on sheets 89 and 91).

The court takes the view that the monitoring of the internet conversations in which the employee took part using the Yahoo Messenger software on the company’s computer during working hours – regardless of whether or not the employer’s actions were illegal in terms of criminal law – cannot undermine the validity of the disciplinary proceedings in the instant case.

The fact that the provisions containing the requirement to interview the suspect (învinuitul) in a case of alleged misconduct and to examine the arguments submitted in that person’s defence prior to the decision on a sanction are couched in imperative terms highlights the legislature’s intention to make respect for the rights of the defence a prerequisite for the validity of the decision on the sanction.

In the present case, since the employee maintained during the disciplinary investigation that he had not used Yahoo Messenger for personal purposes but in order to advise customers on the products being sold by his employer, the court takes the view that an inspection of the content of the [applicant’s] conversations was the only way in which the employer could ascertain the validity of his arguments.

The employer’s right to monitor (monitoriza) employees in the workplace, [particularly] as regards their use of company computers, forms part of the broader right, governed by the provisions of Article 40 (d) of the Labour Code, to supervise how employees perform their professional tasks.

Given that it has been shown that the employees’ attention had been drawn to the fact that, shortly before the applicant’s disciplinary sanction, another employee had been dismissed for using the internet, the telephone and the photocopier for personal purposes, and that the employees had been warned that their activities were being monitored (see notice no. 2316 of 3 July 2007, which the applicant had signed [after] acquainting himself with it – see copy on sheet 64), the employer cannot be accused of showing a lack of transparency and of failing to give its employees a clear warning that it was monitoring their computer use.

Internet access in the workplace is above all a tool made available to employees by the employer for professional use, and the employer indisputably has the power, by virtue of its right to supervise its employees’ activities, to monitor personal internet use.

Such checks by the employer are made necessary by, for example, the risk that through their internet use, employees might damage the company’s IT systems, carry out illegal activities in cyberspace for which the company could incur liability, or disclose the company’s trade secrets.

The court considers that the acts committed by the applicant constitute a disciplinary offence within the meaning of Article 263 § 2 of the Labour Code since they amount to a culpable breach of the provisions of Article 50 of S.’s internal regulations ..., which prohibit the use of computers for personal purposes.

The aforementioned acts are deemed by the internal regulations to constitute serious misconduct, the penalty for which, in accordance with Article 73 of the same internal regulations, [is] termination of the contract of employment on disciplinary grounds.

Having regard to the factual and legal arguments set out above, the court considers that the decision complained of is well-founded and lawful, and dismisses the application as unfounded.”

“The first-instance court has rightly concluded that the internet is a tool made available to employees by the employer for professional use, and that the employer is entitled to set rules for the use of this tool, by laying down prohibitions and provisions which employees must observe when using the internet in the workplace; it is clear that personal use may be refused, and the employees in the present case were duly informed of this in a notice issued on 26 June 2007 in accordance with the provisions of the internal regulations, in which they were instructed to observe working hours, to be present at the workplace [during those hours and] to make effective use of working time.

In conclusion, an employer who has made an investment is entitled, in exercising the rights enshrined in Article 40 § 1 of the Labour Code, to monitor internet use in the workplace, and an employee who breaches the employer’s rules on personal internet use is committing a disciplinary offence that may give rise to a sanction, including the most serious one.

There is undoubtedly a conflict between the employer’s right to engage in monitoring and the employees’ right to protection of their privacy. This conflict has been settled at European Union level through the adoption of Directive no. 95/46/EC, which has laid down a number of principles governing the monitoring of internet and email use in the workplace, including the following in particular.

In view of the fact that the employer has the right and the duty to ensure the smooth running of the company and, to that end, [is entitled] to supervise how its employees perform their professional tasks, and the fact [that it] enjoys disciplinary powers which it may legitimately use and which [authorised it in the present case] to monitor and transcribe the communications on Yahoo Messenger which the employee denied having exchanged for personal purposes, after he and his colleagues had been warned that company resources should not be used for such purposes, it cannot be maintained that this legitimate aim could have been achieved by any other means than by breaching the secrecy of his correspondence, or that a fair balance was not struck between the need to protect [the employee’s] privacy and the employer’s right to supervise the operation of its business.

...

Accordingly, having regard to the considerations set out above, the court finds that the decision of the first-instance court is lawful and well-founded and that the appeal is unfounded; it must therefore be dismissed, in accordance with the provisions of Article 312 § 1 of the C[ode of] Civ[il] Pr[ocedure].”

II. RELEVANT DOMESTIC LAW

A. The Constitution

Article 26

“1. The public authorities shall respect and protect intimate, family and private life.”

Article 28

“The secrecy of letters, telegrams, other postal communications, telephone conversations and any other lawful means of communication is inviolable.”

B. The Criminal Code

Article 195 – Breach of secrecy of correspondence

“1. Anyone who unlawfully opens somebody else’s correspondence or intercepts somebody else’s conversations or communication by telephone, by telegraph or by any other long-distance means of transmission shall be liable to imprisonment for between six months and three years.”

C. The Civil Code

Article 998

“Any act committed by a person that causes damage to another shall render the person through whose fault the damage was caused liable to make reparation for it.”

Article 999

“Everyone shall be liable for damage he has caused not only through his own acts but also through his failure to act or his negligence.”

D. The Labour Code

Article 40

“1. The employer shall in principle have the following rights:

...

(d) to supervise how [employees] perform their professional tasks;

...

...

(i) to guarantee the confidentiality of employees’ personal data.” E. Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and on the free movement of such data

Article 3 – Definitions

“For the purposes of this Law:

(a) ’personal data’ shall mean any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity;

...”

Article 5 – Conditions for the legitimacy of data processing

“1. Personal data ... may not be processed in any way unless the data subject has explicitly and unambiguously consented to it.

(a) where processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

...

(e) where processing is necessary for the purposes of the legitimate interests pursued by the controller or by the third party or parties to whom the data are disclosed, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject;

...

Article 18 – Right to apply to the courts

“1. Data subjects shall be entitled, without prejudice to the possibility of lodging a complaint with the supervisory authority, to apply to the courts for protection of the rights safeguarded by this Act that have been infringed.

...”

III. INTERNATIONAL LAW AND PRACTICE

A. United Nations standards

“1. Principle of lawfulness and fairness

Information about persons should not be collected or processed in unfair or unlawful ways, nor should it be used for ends contrary to the purposes and principles of the Charter of the United Nations.

Persons responsible for the compilation of files or those responsible for keeping them have an obligation to conduct regular checks on the accuracy and relevance of the data recorded and to ensure that they are kept as complete as possible in order to avoid errors of omission and that they are kept up to date regularly or when the information contained in a file is used, as long as they are being processed.

The purpose which a file is to serve and its utilization in terms of that purpose should be specified, legitimate and, when it is established, receive a certain amount of publicity or be brought to the attention of the person concerned, in order to make it possible subsequently to ensure that:

(a) All the personal data collected and recorded remain relevant and adequate to the purposes so specified;

(b) None of the said personal data is used or disclosed, except with the consent of the person concerned, for purposes incompatible with those specified;

(c) The period for which the personal data are kept does not exceed that which would enable the achievement of the purposes so specified.

Everyone who offers proof of identity has the right to know whether information concerning him is being processed and to obtain it in an intelligible form, without undue delay or expense, and to have appropriate rectifications or erasures made in the case of unlawful, unnecessary or inaccurate entries and, when it is being communicated, to be informed of the addressees. Provision should be made for a remedy, if need be with the supervisory authority specified in principle 8 below. The cost of any rectification shall be borne by the person responsible for the file. It is desirable that the provisions of this principle should apply to everyone, irrespective of nationality or place of residence.

...

Departures from principles 1 to 4 may be authorized only if they are necessary to protect national security, public order, public health or morality, as well as, inter alia, the rights and freedoms of others, especially persons being persecuted (humanitarian clause) provided that such departures are expressly specified in a law or equivalent regulation promulgated in accordance with the internal legal system which expressly states their limits and sets forth appropriate safeguards.

...”

“5. General principles

5.1. Personal data should be processed lawfully and fairly, and only for reasons directly relevant to the employment of the worker.

5.2. Personal data should, in principle, be used only for the purposes for which they were originally collected.

5.3. If personal data are to be processed for purposes other than those for which they were collected, the employer should ensure that they are not used in a manner incompatible with the original purpose, and should take the necessary measures to avoid any misinterpretations caused by a change of context.

5.4. Personal data collected in connection with technical or organizational measures to ensure the security and proper operation of automated information systems should not be used to control the behaviour of workers.

5.5. Decisions concerning a worker should not be based solely on the automated processing of that worker’s personal data.

5.6. Personal data collected by electronic monitoring should not be the only factors in evaluating worker performance.

5.7. Employers should regularly assess their data processing practices:

(a) to reduce as far as possible the kind and amount of personal data collected; and

(b) to improve ways of protecting the privacy of workers. 5.8. Workers and their representatives should be kept informed of any data collection process, the rules that govern that process, and their rights.

...

5.13. Workers may not waive their privacy rights.”

“6. Collection of personal data

6.1. All personal data should, in principle, be obtained from the individual worker.

...

6.14. (1) If workers are monitored they should be informed in advance of the reasons for monitoring, the time schedule, the methods and techniques used and the data to be collected, and the employer must minimize the intrusion on the privacy of workers.

(2) Secret monitoring should be permitted only:

(a) if it is in conformity with national legislation; or

(b) if there is suspicion on reasonable grounds of criminal activity or other serious wrongdoing.

(3) Continuous monitoring should be permitted only if required for health and safety or the protection of property.”

“11. Individual rights

11.1. Workers should have the right to be regularly notified of the personal data held about them and the processing of that personal data.

11.2. Workers should have access to all their personal data, irrespective of whether the personal data are processed by automated systems or are kept in a particular manual file regarding the individual worker or in any other file which includes workers’ personal data.

11.3. The workers’ right to know about the processing of their personal data should include the right to examine and obtain a copy of any records to the extent that the data contained in the record includes that worker’s personal data.

...

11.8. Employers should, in the event of a security investigation, have the right to deny the worker access to that worker’s personal data until the close of the investigation and to the extent that the purposes of the investigation would be threatened. No decision concerning the employment relationship should be taken, however, before the worker has had access to all the worker’s personal data.

11.9. Workers should have the right to demand that incorrect or incomplete personal data, and personal data processed inconsistently with the provisions of this code, be deleted or rectified.

...

11.13. In any legislation, regulation, collective agreement, work rules or policy developed consistent with the provisions of this code, there should be specified an avenue of redress for workers to challenge the employer’s compliance with the instrument. Procedures should be established to receive and respond to any complaint lodged by workers. The complaint process should be easily accessible to workers and be simple to use.”

“(a) To respect and protect the right to privacy, including in the context of digital communication;

(b) To take measures to put an end to violations of those rights and to create the conditions to prevent such violations, including by ensuring that relevant national legislation complies with their obligations under international human rights law;

(c) To review their procedures, practices and legislation regarding the surveillance of communications, their interception and the collection of personal data, including mass surveillance, interception and collection, with a view to upholding the right to privacy by ensuring the full and effective implementation of all their obligations under international human rights law;

(d) To establish or maintain existing independent, effective domestic oversight mechanisms capable of ensuring transparency, as appropriate, and accountability for State surveillance of communications, their interception and the collection of personal data[.]”

B. Council of Europe standards

Article 2 – Definitions

“For the purposes of this Convention:

(a) ’personal data’ means any information relating to an identified or identifiable individual (‘data subject’);

...

(c) ’automatic processing’ includes the following operations if carried out in whole or in part by automated means: storage of data, carrying out of logical and/or arithmetical operations on those data, their alteration, erasure, retrieval or dissemination;

...”

Article 3 – Scope

“1. The Parties undertake to apply this Convention to automated personal data files and automatic processing of personal data in the public and private sectors.

...”

Article 5 – Quality of data

“Personal data undergoing automatic processing shall be:

(a) obtained and processed fairly and lawfully;

(b) stored for specified and legitimate purposes and not used in a way incompatible with those purposes;

(c) adequate, relevant and not excessive in relation to the purposes for which they are stored;

(d) accurate and, where necessary, kept up to date;

(e) preserved in a form which permits identification of the data subjects for no longer than is required for the purpose for which those data are stored.” Article 8 – Additional safeguards for the data subject

“Any person shall be enabled:

(a) to establish the existence of an automated personal data file, its main purposes, as well as the identity and habitual residence or principal place of business of the controller of the file;

(b) to obtain at reasonable intervals and without excessive delay or expense confirmation of whether personal data relating to him are stored in the automated data file as well as communication to him of such data in an intelligible form;

...

(d) to have a remedy if a request for confirmation or, as the case may be, communication, rectification or erasure as referred to in paragraphs b and c of this article is not complied with.” Article 9 – Exceptions and restrictions

“...

(a) protecting State security, public safety, the monetary interests of the State or the suppression of criminal offences;

(b) protecting the data subject or the rights and freedoms of others;

...”

Article 10 – Sanctions and remedies

“Each Party undertakes to establish appropriate sanctions and remedies for violations of provisions of domestic law giving effect to the basic principles for data protection set out in this chapter.”
“4. Application of data processing principles

4.1. Employers should minimise the processing of personal data to only the data necessary to the aim pursued in the individual cases concerned.

...

6.1. Personal data collected for employment purposes should only be processed by employers for such purposes.

6.2. Employers should adopt data protection policies, rules and/or other instruments on internal use of personal data in compliance with the principles of the present recommendation.

...

10.1. Information concerning personal data held by employers should be made available either to the employee concerned directly or through the intermediary of his or her representatives, or brought to his or her notice through other appropriate means.

10.2. Employers should provide employees with the following information:

10.3. A particularly clear and complete description must be provided of the categories of personal data that can be collected by ICTs, including video surveillance and their possible use. This principle also applies to the particular forms of processing provided for in Part II of the appendix to the present recommendation.

10.4. The information should be provided in an accessible format and kept up to date. In any event, such information should be provided before an employee carries out the activity or action concerned, and made readily available through the information systems normally used by the employee.

...

14.1. Employers should avoid unjustifiable and unreasonable interferences with employees’ right to private life. This principle extends to all technical devices and ICTs used by an employee. The persons concerned should be properly and periodically informed in application of a clear privacy policy, in accordance with principle 10 of the present recommendation. The information provided should be kept up to date and should include the purpose of the processing, the preservation or back-up period of traffic data and the archiving of professional electronic communications.

14.2. In particular, in the event of processing of personal data relating to Internet or Intranet pages accessed by the employee, preference should be given to the adoption of preventive measures, such as the use of filters which prevent particular operations, and to the grading of possible monitoring on personal data, giving preference for non‑individual random checks on data which are anonymous or in some way aggregated.

14.3. Access by employers to the professional electronic communications of their employees who have been informed in advance of the existence of that possibility can only occur, where necessary, for security or other legitimate reasons. In case of absent employees, employers should take the necessary measures and foresee the appropriate procedures aimed at enabling access to professional electronic communications only when such access is of professional necessity. Access should be undertaken in the least intrusive way possible and only after having informed the employees concerned.

14.4. The content, sending and receiving of private electronic communications at work should not be monitored under any circumstances.

14.5. On an employee’s departure from an organisation, the employer should take the necessary organisational and technical measures to automatically deactivate the employee’s electronic messaging account. If employers need to recover the contents of an employee’s account for the efficient running of the organisation, they should do so before his or her departure and, when feasible, in his or her presence.”

IV. EUROPEAN UNION LAW

Article 7 – Respect for private and family life

“Everyone has the right to respect for his or her private and family life, home and communications.”

Article 8 – Protection of personal data

“1. Everyone has the right to the protection of personal data concerning him or her.

Article 2 – Definitions

“For the purposes of this Directive:

(a) ’personal data’ shall mean any information relating to an identified or identifiable natural person (‘data subject’); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity;

...”

Article 6

“1. Member States shall provide that personal data must be:

(a) processed fairly and lawfully;

(b) collected for specified, explicit and legitimate purposes and not further processed in a way incompatible with those purposes . Further processing of data for historical, statistical or scientific purposes shall not be considered as incompatible provided that Member States provide appropriate safeguards;

(c) adequate, relevant and not excessive in relation to the purposes for which they are collected and/or further processed;

(d) accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that data which are inaccurate or incomplete, having regard to the purposes for which they were collected or for which they are further processed, are erased or rectified;

(e) kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the data were collected or for which they are further processed. Member States shall lay down appropriate safeguards for personal data stored for longer periods for historical, statistical or scientific use.

Article 7

“Member States shall provide that personal data may be processed only if:

(a) the data subject has unambiguously given his consent; or

(b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; or

(c) processing is necessary for compliance with a legal obligation to which the controller is subject; or

(d) processing is necessary in order to protect the vital interests of the data subject; or

(e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller or in a third party to whom the data are disclosed; or

(f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by the third party or parties to whom the data are disclosed, except where such interests are overridden by the interests for fundamental rights and freedoms of the data subject which require protection under Article 1 (1).” Article 8 – The processing of special categories of data

“1. Member States shall prohibit the processing of personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, and the processing of data concerning health or sex life.

(a) the data subject has given his explicit consent to the processing of those data, except where the laws of the Member State provide that the prohibition referred to in paragraph 1 may not be lifted by the data subject’s giving his consent; or

(b) processing is necessary for the purposes of carrying out the obligations and specific rights of the controller in the field of employment law in so far as it is authorized by national law providing for adequate safeguards; or

(c) processing is necessary to protect the vital interests of the data subject or of another person where the data subject is physically or legally incapable of giving his consent; or

...

(e) the processing relates to data which are manifestly made public by the data subject or is necessary for the establishment, exercise or defence of legal claims.

...

“(a) examine any question covering the application of the national measures adopted under this Directive in order to contribute to the uniform application of such measures;

(b) give the Commission an opinion on the level of protection in the Community and in third countries;

(c) advise the Commission on any proposed amendment of this Directive, on any additional or specific measures to safeguard the rights and freedoms of natural persons with regard to the processing of personal data and on any other proposed Community measures affecting such rights and freedoms;

(d) give an opinion on codes of conduct drawn up at Community level.” The Working Party is an independent advisory body of the European Union. It issued an opinion in September 2001 on the processing of personal data in an employment context (opinion 8/2001), which summarises the fundamental data-protection principles: finality, transparency, legitimacy, proportionality, accuracy, security and staff awareness. In the opinion, which it adopted in conformity with its role of contributing to the uniform application of national measures adopted under Directive 95/46/EC, the Working Party pointed out that the monitoring of email involved the processing of personal data, and expressed the view that any monitoring of employees had to be

“a proportionate response by an employer to the risks it faces taking into account the legitimate privacy and other interests of workers.”
“Prompt information can be easily delivered by software such as warning windows, which pop up and alert the worker that the system has detected and/or has taken steps to prevent an unauthorised use of the network.”
“It would only be in exceptional circumstances that the monitoring of a worker’s [e]mail or Internet use would be considered necessary. For instance, monitoring of a worker’s email may become necessary in order to obtain confirmation or proof of certain actions on his part. Such actions would include criminal activity on the part of the worker insofar as it is necessary for the employer to defend his own interests, for example, where he is vicariously liable for the actions of the worker. These activities would also include detection of viruses and in general terms any activity carried out by the employer to guarantee the security of the system.

It should be mentioned that opening an employee’s email may also be necessary for reasons other than monitoring or surveillance, for example in order to maintain correspondence in case the employee is out of office (e.g. due to sickness or leave) and correspondence cannot be guaranteed otherwise (e.g. via auto reply or automatic forwarding).”

Article 30 – Records of processing activities

“1 Each controller and, where applicable, the controller’s representative, shall maintain a record of processing activities under its responsibility. That record shall contain all of the following information:

(a) the name and contact details of the controller and, where applicable, the joint controller, the controller’s representative and the data protection officer;

(b) the purposes of the processing;

(c) a description of the categories of data subjects and of the categories of personal data;

(d) the categories of recipients to whom the personal data have been or will be disclosed including recipients in third countries or international organisations;

(e) where applicable, transfers of personal data to a third country or an international organisation, including the identification of that third country or international organisation and, in the case of transfers referred to in the second subparagraph of Article 49(1), the documentation of suitable safeguards;

(f) where possible, the envisaged time limits for erasure of the different categories of data;

(g) where possible, a general description of the technical and organisational security measures referred to in Article 32(1).

(a) the name and contact details of the processor or processors and of each controller on behalf of which the processor is acting, and, where applicable, of the controller’s or the processor’s representative, and the data protection officer;

(b) the categories of processing carried out on behalf of each controller;

(c) where applicable, transfers of personal data to a third country or an international organisation, including the identification of that third country or international organisation and, in the case of transfers referred to in the second subparagraph of Article 49(1), the documentation of suitable safeguards;

(d) where possible, a general description of the technical and organisational security measures referred to in Article 32(1).

Article 47 – Binding corporate rules

“1. The competent supervisory authority shall approve binding corporate rules in accordance with the consistency mechanism set out in Article 63, provided that they:

(a) are legally binding and apply to and are enforced by every member concerned of the group of undertakings, or group of enterprises engaged in a joint economic activity, including their employees;

(b) expressly confer enforceable rights on data subjects with regard to the processing of their personal data; and

(c) fulfil the requirements laid down in paragraph 2.

(a) the structure and contact details of the group of undertakings, or group of enterprises engaged in a joint economic activity and of each of its members;

(b) the data transfers or set of transfers, including the categories of personal data, the type of processing and its purposes, the type of data subjects affected and the identification of the third country or countries in question;

(c) their legally binding nature, both internally and externally;

(d) the application of the general data protection principles, in particular purpose limitation, data minimisation, limited storage periods, data quality, data protection by design and by default, legal basis for processing, processing of special categories of personal data, measures to ensure data security, and the requirements in respect of onward transfers to bodies not bound by the binding corporate rules;

(e) the rights of data subjects in regard to processing and the means to exercise those rights, including the right not to be subject to decisions based solely on automated processing, including profiling in accordance with Article 22, the right to lodge a complaint with the competent supervisory authority and before the competent courts of the Member States in accordance with Article 79, and to obtain redress and, where appropriate, compensation for a breach of the binding corporate rules;

(f) the acceptance by the controller or processor established on the territory of a Member State of liability for any breaches of the binding corporate rules by any member concerned not established in the Union; the controller or the processor shall be exempt from that liability, in whole or in part, only if it proves that that member is not responsible for the event giving rise to the damage;

(g) how the information on the binding corporate rules, in particular on the provisions referred to in points (d), (e) and (f) of this paragraph is provided to the data subjects in addition to Articles 13 and 14;

(h) the tasks of any data protection officer designated in accordance with Article 37 or any other person or entity in charge of the monitoring compliance with the binding corporate rules within the group of undertakings, or group of enterprises engaged in a joint economic activity, as well as monitoring training and complaint-handling;

(i) the complaint procedures;

(j) the mechanisms within the group of undertakings, or group of enterprises engaged in a joint economic activity for ensuring the verification of compliance with the binding corporate rules. Such mechanisms shall include data protection audits and methods for ensuring corrective actions to protect the rights of the data subject. Results of such verification should be communicated to the person or entity referred to in point (h) and to the board of the controlling undertaking of a group of undertakings, or of the group of enterprises engaged in a joint economic activity, and should be available upon request to the competent supervisory authority;

(k) the mechanisms for reporting and recording changes to the rules and reporting those changes to the supervisory authority;

(l) the cooperation mechanism with the supervisory authority to ensure compliance by any member of the group of undertakings, or group of enterprises engaged in a joint economic activity, in particular by making available to the supervisory authority the results of verifications of the measures referred to in point (j);

(m) the mechanisms for reporting to the competent supervisory authority any legal requirements to which a member of the group of undertakings, or group of enterprises engaged in a joint economic activity is subject in a third country which are likely to have a substantial adverse effect on the guarantees provided by the binding corporate rules; and

(n) the appropriate data protection training to personnel having permanent or regular access to personal data.

Article 88 – Processing in the context of employment

“1. Member States may, by law or by collective agreements, provide for more specific rules to ensure the protection of the rights and freedoms in respect of the processing of employees’ personal data in the employment context, in particular for the purposes of the recruitment, the performance of the contract of employment, including discharge of obligations laid down by law or by collective agreements, management, planning and organisation of work, equality and diversity in the workplace, health and safety at work, protection of employer’s or customer’s property and for the purposes of the exercise and enjoyment, on an individual or collective basis, of rights and benefits related to employment, and for the purpose of the termination of the employment relationship.

V. COMPARATIVE LAW

THE LAW

I. ALLEGED VIOLATION OF ARTICLE 8 OF THE CONVENTION

“1. Everyone has the right to respect for his private and family life, his home and his correspondence.

A. The Chamber’s findings

B. Scope of the case before the Grand Chamber

C. Applicability of Article 8 of the Convention

(a) The Government

(b) The applicant

D. Compliance with Article 8 of the Convention

(a) The applicant

(b) The Government

(c) Third parties

(i) The French Government

(ii) The European Trade Union Confederation

(a) Whether the case concerns a negative or a positive obligation

(b) General principles applicable to the assessment of the State’s positive obligation to ensure respect for private life and correspondence in an employment context

(i) whether the employee has been notified of the possibility that the employer might take measures to monitor correspondence and other communications, and of the implementation of such measures. While in practice employees may be notified in various ways depending on the particular factual circumstances of each case, the Court considers that for the measures to be deemed compatible with the requirements of Article 8 of the Convention, the notification should normally be clear about the nature of the monitoring and be given in advance;

(ii) the extent of the monitoring by the employer and the degree of intrusion into the employee’s privacy. In this regard, a distinction should be made between monitoring of the flow of communications and of their content. Whether all communications or only part of them have been monitored should also be taken into account, as should the question whether the monitoring was limited in time and the number of people who had access to the results (see Köpke, cited above). The same applies to the spatial limits to the monitoring;

(iii) whether the employer has provided legitimate reasons to justify monitoring the communications and accessing their actual content (see paragraphs 38, 43 and 45 above for an overview of international and European law in this area). Since monitoring of the content of communications is by nature a distinctly more invasive method, it requires weightier justification;

(iv) whether it would have been possible to establish a monitoring system based on less intrusive methods and measures than directly accessing the content of the employee’s communications. In this connection, there should be an assessment in the light of the particular circumstances of each case of whether the aim pursued by the employer could have been achieved without directly accessing the full contents of the employee’s communications;

(v) the consequences of the monitoring for the employee subjected to it (see, mutatis mutandis, the similar criterion applied in the assessment of the proportionality of an interference with the exercise of freedom of expression as protected by Article 10 of the Convention in Axel Springer AG v. Germany [GC], no. 39954/08, § 95, 7 February 2012, with further references); and the use made by the employer of the results of the monitoring operation, in particular whether the results were used to achieve the declared aim of the measure (see Köpke, cited above);

(vi) whether the employee had been provided with adequate safeguards, especially when the employer’s monitoring operations were of an intrusive nature. Such safeguards should in particular ensure that the employer cannot access the actual content of the communications concerned unless the employee has been notified in advance of that eventuality. In this context, it is worth reiterating that in order to be fruitful, labour relations must be based on mutual trust (see Palomo Sánchez and Others, cited above, § 76).

(c) Application of the above general principles in the present case

II. APPLICATION OF ARTICLE 41 OF THE CONVENTION

“If the Court finds that there has been a violation of the Convention or the Protocols thereto, and if the internal law of the High Contracting Party concerned allows only partial reparation to be made, the Court shall, if necessary, afford just satisfaction to the injured party.”

A. Damage

B. Costs and expenses

The applicant did not seek the reimbursement of the expenses incurred in connection with the proceedings before the Grand Chamber.

C. Default interest

FOR THESE REASONS, THE COURT

(a) that the respondent State is to pay the applicant, within three months, EUR 1,365 (one thousand three hundred and sixty-five euros) in respect of costs and expenses, to be converted into the currency of the respondent State at the rate applicable at the date of settlement, plus any tax that may be chargeable to the applicant;

(b) that from the expiry of the above-mentioned three months until settlement simple interest shall be payable on the above amount at a rate equal to the marginal lending rate of the European Central Bank during the default period plus three percentage points;

Done in English and French, and delivered at a public hearing in the Human Rights Building, Strasbourg, on 5 September 2017.

Søren Prebensen Guido Raimondi

Deputy to the Registrar President

In accordance with Article 45 § 2 of the Convention and Rule 74 § 2 of the Rules of Court, the following separate opinions are annexed to this judgment:

(a) partly dissenting opinion of Judge Karakaş;

(b) joint dissenting opinion of Judges Raimondi, Dedov, Kjølbro, Mits, Mourou-Vikström and Eicke. G.R.

S.C.P.

PARTLY DISSENTING OPINION OF JUDGE KARAKAŞ

(Translation)

I agree entirely with the majority’s finding of a violation of Article 8 of the Convention.

However, I do not share the majority’s opinion that the finding of a violation constitutes sufficient just satisfaction for the non-pecuniary damage sustained by the applicant.

It is obvious that under Article 41 the Court decides to award a certain amount in respect of non-pecuniary damage if it considers it “necessary” to afford redress. As it has considerable latitude to determine in which cases such an award should be made to the applicants, the Court sometimes concludes that the finding of a violation constitutes sufficient just satisfaction and that no monetary award is required (see, among many other authorities, Nikolova v. Bulgaria, no. 31195/96, § 76, ECHR 1999-II; Vinter and Others v. the United Kingdom [GC], nos. 66069/09 and 2 others, ECHR 2013 (extracts); and Murray v. the Netherlands [GC], no. 10511/10, ECHR 2016). In order to arrive at that conclusion, the Court will have regard to all the facts of the case, including the nature of the violations found and any special circumstances pertaining to the context of the case (see, for example, Vinter and Others, cited above, and the joint partly dissenting opinion of Judges Spielmann, Sajó, Karakaş and Pinto de Albuquerque in the case of Murray, cited above). Where this is warranted by the circumstances of the case, as in McCann and Others v. the United Kingdom (27 September 1995, § 219, Series A no. 324), in which the Court declined to make any award in respect of non‑pecuniary damage in view of the fact that the three terrorist suspects who had been killed had been intending to plant a bomb in Gibraltar, or by the nature of the violation found, as in the case of Tarakhel v. Switzerland ([GC], no. 29217/12, ECHR 2014 (extracts)), the Court rules that the finding of a violation in itself affords sufficient just satisfaction for any non-pecuniary damage. In other words, it is only in very exceptional cases that the Court decides not to make any award in respect of non-pecuniary damage.

There may also be instances in which the Court decides to award a lower sum than that awarded in other cases relating to the Article concerned, again taking into consideration the particular features of the context. For example, in A. and Others v. the United Kingdom ([GC], no. 3455/05, ECHR 2009), in the context of terrorism, the Court gave detailed reasons (§ 252; see also Del Río Prada v. Spain [GC], no. 42750/09, § 145, ECHR 2013) explaining why it had awarded a significantly lower sum than in other previous cases concerning unlawful detention.

In the present case, the domestic courts did not ensure adequate protection of the applicant’s right to respect for his private life and correspondence: the applicant was seriously affected by the disciplinary proceedings against him, since he was dismissed from his post.

This violation of Article 8 undoubtedly caused non-pecuniary damage to the applicant, who cannot be satisfied with the mere finding that such damage was sustained. For that reason, I was in favour of granting an award, even of a modest amount, by way of just satisfaction for the non-pecuniary damage sustained by the applicant.

JOINT DISSENTING OPINION OF JUDGES RAIMONDI, DEDOV, KJØLBRO, MITS, MOUROU-VIKSTRÖM AND EICKE

Introduction

Principle

(a) the object of Article 8 is essentially that of protecting the individual against arbitrary interference by the public authorities. However, this provision does not merely compel the State to abstain from such interference: in addition to this primarily negative undertaking, there are positive obligations inherent in an effective respect for private or family life. These obligations may involve the adoption of measures designed to secure respect for private life even in the sphere of the relations of individuals between themselves (see, inter alia, Airey v. Ireland, 9 October 1979, § 32, Series A no. 32) (Söderman, cited above, § 78);

(b) the choice of the means calculated to secure compliance with Article 8 of the Convention in the sphere of the relations of individuals between themselves is in principle a matter that falls within the Contracting States’ margin of appreciation, whether the obligations on the State are positive or negative. There are different ways of ensuring respect for private life and the nature of the State’s obligation will depend on the particular aspect of private life that is in issue (see, for example, Von Hannover v. Germany (no. 2) [GC], nos. 40660/08 and 60641/08, § 104, ECHR 2012; Odièvre v. France [GC], no. 42326/98, § 46, ECHR 2003‑III; Evans v. the United Kingdom [GC], no. 6339/05, § 77, ECHR 2007‑I; and Mosley v. the United Kingdom, no. 48009/08, § 109, 10 May 2011) (Söderman, cited above, § 79); and

(c) in respect of less serious acts between individuals, which may violate psychological integrity, the obligation of the State under Article 8 to maintain and apply in practice an adequate legal framework affording protection does not always require that an efficient criminal-law provision covering the specific act be in place. The legal framework could also consist of civil-law remedies capable of affording sufficient protection (see, mutatis mutandis, X and Y v. the Netherlands, 26 March 1985, §§ 24 and 27, Series A no. 91, and K.U. v. Finland, no. 2872/02, § 47, ECHR 2008). The Court notes, for example, that in some previous cases concerning the protection of a person’s picture against abuse by others, the remedies available in the member States have been of a civil-law nature, possibly combined with procedural remedies such as the granting of an injunction (see, inter alia, Von Hannover, cited above; Reklos and Davourlis v. Greece, no. 1234/05, 15 January 2009; and Schüssel v. Austria (dec.), no. 42409/98, 21 February 2002) (Söderman, cited above, § 85).

The focus of the enquiry

(a) the criminal offence of “breach of secrecy of correspondence” under Article 195 of the Criminal Code (see paragraph 33 of the judgment); incidentally, a remedy which the applicant engaged by lodging a criminal complaint but, following a decision by the prosecutor that there was no case to answer, failed to exhaust by not challenging that decision in the domestic courts: paragraph 31 of the judgment;

(b) the provisions of Law no. 677/2001 “on the protection of individuals with regard to the processing of personal data and on the free movement of such data” (see paragraph 36 of the judgment), which, in anticipation of Romania’s accession to the EU, reproduces certain provisions of Directive 95/46/EC of the European Parliament and of the Council of the European Union of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data. This Law expressly provides, in Article 18, for a right to (i) lodge a complaint with the supervisory authority and, in the alternative or subsequently, (ii) apply to the competent courts for protection of the data protection rights safeguarded by the Act, including a right to seek compensation in relation to any damage suffered; and

(c) the provisions of the Civil Code (Articles 998 and 999; paragraph 34 of the judgment) enabling a claim in tort to be brought with a view to obtaining reparation for the damage caused, whether deliberately or through negligence.

“He asked the court, firstly, to set aside the dismissal; secondly, to order his employer to pay him the amounts he was owed in respect of wages and any other entitlements and to reinstate him in his post; and thirdly, to order the employer to pay him 100,000 Romanian lei (approximately 30,000 euros) in damages for the harm resulting from the manner of his dismissal, and to reimburse his costs and expenses.”
“... the question whether the use as evidence of information obtained in violation of Article 8 rendered a trial as a whole unfair contrary to Article 6 has to be determined with regard to all the circumstances of the case, including respect for the applicant’s defence rights and the quality and importance of the evidence in question (compare, inter alia, Khan, cited above, §§ 35-40; P.G. and J.H. v. the United Kingdom, cited above, §§ 77-79; and Bykov v. Russia [GC], no. 4378/02, §§ 94-98, 10 March 2009, in which no violation of Article 6 was found).

In particular, it must be examined whether the applicant was given an opportunity to challenge the authenticity of the evidence and to oppose its use. In addition, the quality of the evidence must be taken into consideration, as must the circumstances in which it was obtained and whether these circumstances cast doubts on its reliability or accuracy. Finally, the Court will attach weight to whether the evidence in question was or was not decisive for the outcome of the proceedings (compare, in particular, Khan, cited above, §§ 35 and 37).”

The analysis by the domestic employment courts

Text from our archive (European Court of Human Rights, HUDOC). © Council of Europe / European Court of Human Rights. Reuse permitted with attribution; the Court's translations into languages other than English and French are not authoritative.